CANCELLATION & REFUND POLICY
Latest version is of June 2nd, 2024
1. General
This Cancellation & Refund Policy applies to all memberships that have been, are, or will be indicated in the
future on this website dancingperson.com (hereinafter, the “Website”), unless otherwise stated.
The needs of each client of the dancingperson.com service (hereinafter – “Service”) are individual.
That is why it
is a priority for us that each of our customers is satisfied with the service provided.
Please read the terms and conditions set out in this Policy before making a purchase on the Service so that you
understand your rights and what you can expect from us if you are not satisfied with your purchase.
2. Membership and its renewal (including automatic)
Once Your initial membership plan
(3-day or
7-day Trial Membership,
hereinafter the “Initial membership”) comes to
an end, for Your convenience, Your membership will automatically be renewed for 28 Days’ Membership.
As explained in this Policy You cancel Your membership before the
3 days or
7 days are up depending
on the chosen
Type of Trial Service, there will be no further charge. The first payment of 69.49 EUR will be charged after
3
days or 7 days, and
subsequently as close as possible to this date each month. The link for cancellation of the
membership will be sent in the first email. For example, if the first payment is due on January 31st, the next
payment is due on February 3rd or February 7th. Please note that You must
cancel Your membership before it renews
for a subsequent period (28 days of membership) in order to avoid next month
Membership fee. The Membership fees
are charged automatically and on a recurring basis until You cancel Your Membership. You can also cancel Your
Membership at any time.
The discount rate may be applied on the current and upcoming campaigns. The prices are subject to offers,
discounts and changes in favor of the customer may be applied at any time, You will be notified by email
beforehand. Please note that we reserve the right to alter discount amount from 10% to 50% (usually varies
individually), the exact percentage of discount is sent by email notification before the re-bill charge.
3. Cancellation
Trial Membership fee is
1.95 EUR for the first
3 days or
9.99 EUR for the first
7 days. Depending on
which model
of Trial Membership Fee you have chosen. –
3 Days Trial or
7 Days Trial, if You
cancel Your membership before the
3 days are up, there
will be no further charge. The first payment of 69.49 EUR will be charged after
3 days or
7
days of your chosen type Trial Service, and subsequently as close as possible to this date each month. For
example, if the first payment is due on January 31st, the next payment is either due on February 3rd or February
7th. Please note that You must cancel Your membership before it renews for
a subsequent month in order to avoid
the next month Membership fee. The Membership fees are charged automatically and on a recurring basis until You
cancel Your Membership. You can also cancel Your membership at any time. No further charges will be made after
cancellation. In order to cancel, please feel free to contact us via e-mail: support@dancingperson.com +372 8803272
You will be charged in your local currency based on the exchange rate at the moment of your purchase -
1.95 EUR or
9.99 EUR for Trial Service and 69.49 EUR from the first day after the Trial
Service period ends correspondingly.
4. Providing information
The billing system used by the Site or our authorized agents provides extensive credit card fraud protection
measures and includes many features to protect users from accidental charges. We will issue refunds in our sole
and absolute discretion. We also do not accept refunds based on individual sensitivities or intolerances. If You
believe that You for some reason deserve a refund of a prior membership fee, please email us at
support@dancingperson.com or give us a call +372 8803272. All requests for refunds must be
made by the
person who
originally purchased the membership. Once we receive Your request, it will be reviewed and processed. All refunds
are processed from Monday to Friday from 9:00 to 21:00. In order to receive a refund, please contact our support
on +372 8803272 or email us at support@dancingperson.com
We do not provide cash refunds; the requested transaction is refunded back to the customer by our authorized
billing agent.
If an issued refund is for a recurring billing, only the most recent payment will be refunded. A refund for a
recurring billing will result in an immediate cancellation of recurring service.
5. Refund
All requests for refunds must be made by the person who originally purchased the membership.
Any refunds will pay in the same form as the original purchase to the same account or credit card as was used to
make the original purchase.
You may contact us to discuss a return using the information specified in the "Contact us" section of this
Policy.
6. Applicable law
Your claims for refund are processed in accordance with EU and Estonian consumer protection laws and under the
conditions set out in this Policy.
Under the EU and Consumer Laws of Estonia.
Your purchases of our memberships are protected according to the EU and Consumer Laws of Estonia. For major
failures with the service, you are entitled: (1) to cancel your service membership with us and (2) to get a refund
for a paid membership that does not satisfy your interests and initial request.
We offer refunds in accordance with the EU and Consumer Laws of Estonia. The EU and
Consumer Laws of Estonia and
provide a set of Consumer Guarantees which protect consumers when they buy electronic goods and services.
If the EU and Consumer Laws of Estonia apply, then we cannot avoid the Consumer
Guarantees which it provides. If
there is an inconsistency between this Policy and the EU and Estonian Consumer Law, the EU and Consumer Laws of
Estonia will prevail.
7. Descriptor
Please be aware that the descriptor (or subject line that appears on Your credit card) entry will be dancingperson.com +372 8803272 dancinpay.com +372 8803272 dancinbill.com +372 8803272 dncnprsn.com +372 8803272 dancingperson.info +372 8803272, operated by Marquista OU, an eCommerce merchant located in Estonia.
8. Contact us
If you wish to contact us and ask additional questions about this Policy - you may contact us at: support@dancingperson.com or give us a call +372 8803272